BOOKING & CANCELLATION POLICY

RETAINER FEE / "DEPOSIT"

A non-refundable retainer fee, stated as "deposit" during check out, is required at the time of booking to secure your appointment.
This "deposit" will be applied toward your total balance once your service is completed.
In the event of a cancellation or reschedule, the "deposit" will be applied as follows:
- With at least 72 hours’ notice: The "deposit" can be transferred to a rescheduled appointment (one-time transfer allowed).
- With less than 72 hours’ notice: The "deposit" is forfeited and cannot be transferred.
- No Call / No Show: The "deposit"is forfeited, and the full cost of the service will still be charged.

A minimum of 72 hours’ notice is required to cancel or reschedule an appointment.
Cancellations or changes made with less than 72 hours’ notice will result in a 50% charge of the scheduled service total.

A minimum of 72 hours’ notice is required to cancel or reschedule an appointment.
Cancellations or changes made with less than 72 hours’ notice will result in a 50% charge of the scheduled service total.

Clients arriving more than 10 minutes late may be charged a $10 late client fee.
Services may need to be shortened to avoid impacting the next scheduled client.
In cases of excessive lateness, the appointment may be canceled, and the booking fee forfeited.

All outstanding fees — including late, cancellation, and no-show charges — must be paid in full before booking any future services.
Failure to settle these charges will result in a ban from booking further appointments.

By booking an appointment, you acknowledge and agree to all terms outlined in this policy.